Effective Date: March 24, 2025
By signing a digital contract, users agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.
Lemon Qube LLC offers the following services based on each customer's needs. Some features can be added or removed depending on the specific service requirements:
Summary
By engaging Lemon Qube LLC ("our company"), you, The Client, are hiring us to provide the services outlined in our previous correspondence, including but not limited to website design, development, branding, social media management, and other digital services.
As our customer, you confirm that you have the authority to enter into this contract on behalf of your company or organization. You agree to provide us with all necessary materials (text, images, fonts, logos, business information, etc.) in the required format and within the timeframes specified. You agree to review our work, provide timely feedback, and approve or sign off on the work according to mutually agreed deadlines. You are also bound by the payment schedule set forth for the specific service.
We possess the experience and ability to carry out the services you need and will perform them in a professional and timely manner. We will strive to meet all deadlines, but we are not responsible for missed deadlines or delayed launch dates if you fail to provide the necessary materials or approve work in a timely manner. We will also maintain confidentiality regarding any information you share with us.
Users agree to provide all necessary information to facilitate the services requested, including but not limited to photos and business-related information. Users are also responsible for adhering to all applicable laws and regulations.
Customers will pay 50% upfront when the contract is signed and the remaining 50% upon project delivery. For monthly services, including social media management, payment will be due one month in advance for either the Standard or Pro package.
Lemon Qube LLC provides 30 days of website support following the completion of a project. During this period, we will assist with any issues that arise on the website. The support period can be extended for any amount of months if the customer pays an additional website management and maintenance plan, which is an add-on service, not a standalone service.
All intellectual property rights related to the services provided, including designs and branding materials, remain with Lemon Qube LLC until full payment has been received. Upon full payment, rights will transfer to the customer, subject to any licenses retained by Lemon Qube LLC.
Lemon Qube LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the services provided. Our total liability shall not exceed the fees paid by the user for the specific service in question.
All services may be terminated by the customer at any time. However, if termination occurs after the first 5 business days, there will be no refund for any payments already made. Monthly services (e.g., Social Media Management) require a 15-day notice before the next billing cycle for cancellation.
Refund requests will be evaluated on a case-by-case basis. If the refund request is due to Lemon Qube LLC's service infringement, a full refund will be issued within one month of the request and resolution of the case. If the refund request has no basis or if Lemon Qube LLC has fulfilled all responsibilities, no refund will occur.
Any disputes must be submitted through our ticketing system and will be addressed within 15 business days. If unresolved, parties may seek further legal resolution.
Lemon Qube LLC shall not be liable for any failure to perform its obligations under these Terms of Service if such failure results from any cause beyond Lemon Qube LLC's reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation.
Both parties agree to keep any confidential information shared during the course of the service secret and not disclose it to third parties without prior written consent, unless required by law.
Users agree to indemnify and hold harmless Lemon Qube LLC from any claims, damages, or expenses arising out of their use of the services or violation of these terms.
Users grant Lemon Qube LLC the right to use any content submitted (e.g., comments, designs) for marketing or promotional purposes without additional compensation.
Lemon Qube LLC is not responsible for the actions of third-party services or tools (such as Google Analytics or payment processors) used in connection with the services provided.
Users agree not to engage in any illegal activities, harassment, or spamming while using the services.
Either party may terminate the agreement for cause if the other party breaches any material term or condition and fails to cure such breach within a reasonable period after written notice.
These Terms of Service constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior agreements or understandings.
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware.
Lemon Qube LLC reserves the right to modify these terms at any time. Users will be notified of any changes via email, SMS, or website notification on the same day the changes are made.
For any inquiries regarding these Terms of Service, please contact us at:
Pricing may vary based on the services selected and applicable state taxes. Lemon Qube LLC will charge a standard price across all states, with final prices adjusted according to local tax laws.
Lemon Qube LLC reserves the right to change service prices at any time. Existing customers will be informed at least one month in advance of the first charge reflecting the new pricing.
